Effective Date: August 1, 2026. At Aurelia House, we are committed to respecting your privacy and protecting the personal data you share with us when ordering books, subscribing to newsletters, or accessing digital downloads.
Table of Contents
1. Data Collection
We collect information directly from you when you register an account, place an order for physical paperbacks or digital eBooks, or contact our customer support team. This data includes your name, email address, postal delivery address, payment details, and purchase history.
When visiting our website, we automatically collect basic browser diagnostic details such as IP addresses, device operating systems, and page request timestamps to maintain server security and optimize website performance.
2. How We Use Your Data
Your data is processed strictly for fulfilling orders, delivering instant eBook download links, dispatching tracked postal shipments, and providing customer support. With your explicit consent, we may send periodic editorial newsletters regarding upcoming title releases and author events.
We do not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances.
4. Third-Party Services
We partner with trusted payment gateways and courier logistics services to process transactions and ship books. These third-party processors are bound by strict data processing agreements and are permitted to use your data solely for completing specified services.
5. Your Rights
Under applicable data protection laws (including GDPR), you retain the right to request access to, correction of, or deletion of your personal records stored in our systems. You may also request a portable copy of your account transaction logs or opt out of promotional dispatches at any time.
6. Contact Information
For any inquiries regarding data protection practices or to exercise your privacy rights, please dispatch an email to our Data Protection Officer at privacy@aureliahouse.com or write to Aurelia House, 452 Literary Way, Bloomsbury, London WC1B 3RA, UK.